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Why the FTC’s stand on hashing is a wake-up name for digital advertisers


On July 24, 2024, the U.S. Federal Commerce Fee (FTC) launched an announcement that hit residence for a lot of within the digital promoting and advertising and marketing business. The FTC categorically said that hashing — generally utilized by firms to obscure private knowledge — just isn’t a foolproof methodology to make sure anonymity or privateness compliance. 

This isn’t new info; the restrictions and potential pitfalls of hashing as a privateness measure are well-known. Nevertheless, the FTC’s express stance is a powerful sign to the business. One that might have far-reaching implications, particularly with the rising reliance on knowledge clear rooms, id options, id decision, id bridging applied sciences and retail media networks.

The FTC’s assertion will be discovered right here.

Understanding the FTC’s place

Hashing converts private knowledge like e mail addresses, telephone numbers or person IDs into seemingly random strings of characters. It’s used to guard person privateness as a result of individuals imagine hashed strings aren’t simply reversible, making it troublesome for anybody to hint the hash again to the unique knowledge. 

The FTC says this can be a flawed assumption. Hashes nonetheless function distinctive identifiers that observe people throughout platforms and over time. Nevertheless, customers will be re-identified or their knowledge reversed with out vital value or effort. This can be a vital privateness danger with the potential for critical hurt. The company pressured that its “workers will stay vigilant to make sure firms are following the regulation and take motion when the privateness claims they make are misleading.”

If the federal government doesn’t see hashing as ample, firms should comply with swimsuit.

Implications for privateness applied sciences

This raises important questions in regards to the present and future use of privacy-preserving techniques like knowledge clear rooms, id options, id decision and id bridging.

These typically mix a number of knowledge factors, typically from disparate sources, to ascertain or confirm person id and goal shoppers with precision. Though they’re designed to cut back the chance of re-identification and shield knowledge, overstating their privateness advantages and anticipating them to function a silver bullet for all privateness compliance will not be sufficient.

Even including complete methods combining encryption, differential privateness and sturdy entry controls, may not be sufficient for regulators.

9 actions for advertisers and entrepreneurs

Advertisers and entrepreneurs should pivot towards extra sustainable and privacy-compliant practices, right here’s how:

1. Educate groups on the boundaries of hashing

Guarantee groups perceive hashing just isn’t sufficient to adjust to privateness obligations. Hashed identifiers ought to be handled as private knowledge and guarded as such. Hopefully, this can assist forestall over-reliance on hashing and utilizing extra complete privateness measures.

2. Put together for regulatory compliance

Anticipate elevated scrutiny on claims about knowledge de-identification and stricter compliance necessities. A complete privateness technique is important to take care of this. It’s going to additionally put your group in a greater place to deal with stricter legal guidelines or pointers.

Transparency is essential to constructing and sustaining person belief and acquiring knowledgeable consent. You should inform customers how their knowledge is collected, used and shared. This needs to be an ongoing effort, not a one-time disclosure. 

It’s extra vital than ever to acquire knowledgeable consent from customers earlier than utilizing their knowledge for promoting and measurement functions. Affirmative consent is important for dealing with sure extremely delicate private knowledge. This goes past ticking a field; it’s about educating customers on how their knowledge will probably be used and guaranteeing they’ll management it.

4. Carry out third-party due diligence

Totally examine any vendor of a expertise claiming it may possibly de-identify private knowledge. Perceive the strategies used to find out if the output identifier is a singular worth that may doubtlessly establish and observe a person.

5. Conduct common privateness audits

Common privateness compliance critiques will inform you whether or not any knowledge set thought-about unidentified can be utilized to hint or re-identify somebody.

6. Help IAB Tech Lab’s Vendor Outlined Audiences

The IAB Tech Lab’s Vendor Outlined Audiences lets publishers use their first-party knowledge inside their very own properties — supplied person consent is obtained. This respects person privateness whereas permitting publishers to unlock the worth of their knowledge.

7. Transfer past first-party knowledge and rethink shopper expertise

Keep away from direct response techniques that closely rely on first-party knowledge and hashed identifier. As a substitute, deal with enhancing shopper experiences with wealthy media, progressive advert codecs, branded leisure, advertorials and sponsorships.

8. Optimize viewers attain on O&O platforms utilizing knowledge clear rooms for insights

Stricter authorities oversight will increase the significance of utilizing owned and operated (O&O) properties to achieve audiences. Contemplate leveraging knowledge clear rooms for insights, however consider carefully about viewers activation via these platforms. 

9. Advocate for privacy-first knowledge dealing with

Have interaction in business discussions and advocate for a privacy-first strategy to knowledge dealing with that goes past hashing. Help efforts to create requirements and greatest practices that acknowledge the restrictions of hashing and promote stronger knowledge safety strategies.

What this implies for the business

The FTC’s announcement is the newest of many warnings about this. Reassess your knowledge practices and privateness claims. It’s time to evolve methods and undertake extra holistic approaches that genuinely shield shopper privateness.

Accountable knowledge dealing with practices aligning with regulatory expectations and shopper belief are essential. The FTC’s newest assertion reinforces the necessity for steady innovation in how knowledge is managed and guarded. Transferring ahead, strategies should be technically sound and legally and ethically sturdy.

So long as an identifier can be utilized to establish and observe individuals over time, firms should be positive they’re complying with all privateness obligations, together with transparency, consent, person alternative, accountability, and so forth. As an business, we should take this to coronary heart and try for transparency, compliance and, above all, trustworthiness in all knowledge practices.

Contributing authors are invited to create content material for MarTech and are chosen for his or her experience and contribution to the martech group. Our contributors work below the oversight of the editorial workers and contributions are checked for high quality and relevance to our readers. The opinions they specific are their very own.

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