How Can You Streamline Onboarding Processes With The Proper AI Instruments?
Erin Rice is an HR knowledgeable and the Individuals & Operations Specialist at Course of Avenue, an AI-powered platform that automates organizational processes and improves effectivity. Even earlier than venturing into the world of HR, her educating background gave her priceless insights about introducing workers into a brand new work surroundings. Erin can also be the host of the Worker Onboarding Podcast, the place she combines her personal experience with that of different thought leaders to uncover the secrets and techniques of profitable onboarding. Immediately she speaks with us about AI platform misconceptions, welcoming new hires, and automating workflows.
Do you’re feeling that your educating background has given you deeper insights into worker onboarding, significantly relating to introducing new hires to their work surroundings?
Positively! As a college chief, I did not have an HR staff. When it was time to onboard a brand new worker, the staff and I juggled the onboarding and coaching course of whereas nonetheless working the varsity and guaranteeing our present workers had all the pieces they wanted to succeed. As you’ll be able to guess, caring for and educating children below 5 generally is a lot! On prime of that, there are such a lot of rules and compliance elements to onboarding in a college, and lacking a step might value you your means to function, which might maintain many mother and father from going to work as a result of they relied on you. The looming domino impact motivated me to do one of the best job I might, and I’ve carried that keenness into worker onboarding within the tech area. The good half about it’s that Course of Avenue is a course of administration platform, so not solely does my firm profit from that keenness, however so does the product, which helps 1000’s of different firms as nicely!
Is there a typical false impression that you just imagine prevents organizations from absolutely leveraging AI-powered platforms, akin to Course of Avenue, to streamline the onboarding course of?
It’s clear that loads of organizations are frightened about AI taking their jobs, and that has created some apprehension about leaping proper in. I get it, and there was a day that I felt the identical, however as I’ve used completely different AI instruments, I’ve realized that AI is simply enhancing what people are already doing. It’s making us higher, quicker, and in some instances, smarter. Positive, I might write 20 prompts for an icebreaker financial institution to have readily available for all-hands conferences, however why waste my mind energy on that after I might be utilizing it to determine a fancy HR subject? With instruments like Course of Avenue, I feel it could possibly really feel daunting to place within the effort to get all of your processes into the platform, which is why we constructed Course of AI. Course of AI lets you scan your SOPs in a Google sheet, or Excel doc, and even handwritten SOPs in a PDF, and Course of AI will write the duties for you, after which you should utilize your human powers to make it even higher. Having all my duties and processes saved in Course of Avenue has saved me a lot bandwidth as a result of I can depend on these automated processes as a substitute of getting to recollect a lot.
What is without doubt one of the most memorable discussions you’ve got had with a fellow thought chief on the Worker Onboarding Podcast?
My most memorable dialogue was the primary time I used to be a visitor earlier than taking on because the host! It was extra of a dialog with our Director of Individuals & Operations, Ashley Chain, and I about all of the magic we infused in our inner onboarding. One of the vital memorable takeaways was the significance of balancing construction with personalization in onboarding. Automating workflows in Course of Avenue helped us create a smoother, extra participating onboarding course of that fosters connection from day one—a core factor in making new hires really feel valued and able to contribute. The construction affords clear expectations and hopefully much less overwhelming within the course of! , let machines do what machines do finest so we people can do what we do finest, and that’s be human!
You possibly can learn the entire article right here and, after all, hearken to the podcast episode as nicely.
Is there a latest improvement undertaking, product launch, or one other initiative our readers ought to learn about?
Course of Avenue just lately launched a flagship characteristic to our platform: Information Units. Clients can retailer any knowledge they want and move that info of their Workflows and Varieties. Take into consideration having an worker or firm knowledge set the place you’ll be able to re-use that info to pre-fill values elsewhere. This implies not solely that every one their info is saved below one roof (i.e., there isn’t any want for third-party instruments to retailer knowledge) but in addition huge enhancements in knowledge accuracy and time saved.
This launch aligns with our mission to make streamlined processes accessible for groups of all sizes. We’re excited for our readers to discover these capabilities and acquire extra management over their workflows and kinds!
Are you able to share a standout success story that showcases how a shopper has used Course of Avenue to beat their onboarding challenges?
Reply: Sure! Uncooked Capital Companions confronted in depth onboarding and regulatory compliance challenges, particularly in mortgage processing. By implementing Course of Avenue, they minimize onboarding time by 70% by means of streamlined, standardized workflows that ensured accuracy, compliance, and effectivity throughout duties. This transformation enabled quicker worker productiveness, minimized threat, and scaled operations with out sacrificing high quality, showcasing how structured workflows can drive development and operational excellence in regulated industries.
You possibly can learn all about it right here! It’s superb to see how inventive shoppers can get with their enterprise processes, saving them a lot money and time, myself included!
Wrapping Up
Thanks a lot to Erin Rice for sharing her experience and insights with our digital neighborhood. You can even discover her on our Worker Onboarding Tech Consultants record, which highlights HR trailblazers who gas innovation and provide organizations the insights they should interact new hires.
