A profitable social media product launch ought to all the time tick a couple of bins.
Price-effective? Examine. Scalable? Double-check. Constructive return on funding (ROI)? Triple-check.
In response to The 2023 Sprout Social Index™, 68% of customers observe manufacturers on social to remain knowledgeable about new services or products. The information reveals customers are discovering and researching new merchandise on social media platforms, making it a preferred solution to announce your newest choices.
The goal for a social media product launch is to generate pleasure, drive gross sales and increase model picture. However with a lot competitors, it’s necessary to get the basic components of a product launch proper.
On this information, we’ll discover the important thing steps and methods to make sure a profitable social media product launch. From setting objectives and selecting the best platforms in your social media advertising technique to measuring outcomes, we’ll cowl the whole lot that you must know to make your product launch on social media efficient.
Optimizing your social media product launch technique
To launch a product on social media efficiently, manufacturers should begin by setting clear objectives and constructing a stable technique.
Outline clear objectives and KPIs
In response to the Index, entrepreneurs plan to attach the worth of social campaigns to enterprise objectives, with 60% of entrepreneurs aiming to quantify the worth of social engagements by way of potential income influence.
Earlier than publishing a single submit about an upcoming product launch on social media, clearly map out your objectives and key efficiency indicators (KPIs) for the marketing campaign. Are you on the hunt for mentions and new followers? Engagement out of your group? Direct social gross sales?
Begin by outlining what you need the marketing campaign to realize and linking these objectives with KPIs that matter.
Select the appropriate social media platforms
Each social media community has completely different audiences and makes use of. Earlier than launching a product, align on:
- Your audience. Perceive the place your audience spends their time on-line, as some demographics and pursuits are extra current on sure channels than others.
- Community strengths. Whereas TikTok is a superb choice for product launches involving movies and influencers, LinkedIn is effectively suited to company merchandise or focusing on bigger companies.
- Marketing campaign objectives. Do you need to construct model consciousness or drive individuals to purchase a product instantly? The primary objective for the marketing campaign will assist you determine which social media networks to concentrate on.
Craft a compelling product launch narrative
Robust model messaging is the important thing to creating a product launch stand out. It helps the marketing campaign concentrate on what you’re promoting, and why it issues to your audience.
Spotlight the advantages and distinctive options of the brand new product, however the primary message ought to concentrate on connecting options to your viewers’s ache factors. When Grammarly launched Grammarly Authorship, its messaging centered on fixing the problem of balancing AI-written content material with human oversight as a substitute of simply options.
This product launch narrative fostered an emotional connection between the viewers and the product (recognizing AI-written phrases) moderately than concentrate on the technical elements of how the characteristic works.
Constructing anticipation on social media
Creating pleasure for a brand new product on social media is a big a part of a profitable launch. It requires a well-crafted plan filled with participating content material that’s printed at strategic occasions.
Create a launch timeline and content material calendar
Teaser posts, tales and social actions main as much as the product launch are all items of a product launch timeline.
Though you would possibly want all of those deliverables for each social media product launch, you will have to plan accordingly. Having an outlined social media content material calendar and asset library places your entire social media advertising property in a single place, so that you keep away from having to scramble to fill within the gaps throughout a social launch.
Beneath is an instance of a social content material calendar in Sprout, which lets you schedule your content material throughout networks based mostly in your timeline. This helps you align your messaging and timeline so your product launches efficiently. It’s also possible to entry your entire model property utilizing Sprout’s Asset Library.
Use anticipatory content material to advertise your product launch
A very good product launch doesn’t reveal an excessive amount of too quickly. Use a mixture of “coming quickly” posts, countdowns, product previews and early giveaways to drive social media engagement and pleasure.
This speaks to the significance of placing collectively a launch timeline and your advertising creatives effectively earlier than your launch to verify your messaging is constant.
For instance, try this e mail from Graza asserting its newest meals product. The e-mail previews a granola made with olive oil, pure elements and a restricted variety of bins obtainable to buy.
Days later, Grazola adopted up with a teaser submit on Instagram asking followers to guess what the brand new product can be to generate curiosity.
Associate with influencers to generate buzz
Influencers are an excellent solution to attain your audience by way of somebody they already belief. So long as an influencer has a robust following that aligns together with your goal market, they will broaden the attain of your product launch.
The primary hurdle when constructing a partnership with an influencer for a product launch is discovering one which aligns with each your model and audience. Tagger, Sprout Social’s influencer advertising platform helps you join with high creators in your business to plan and execute product launch campaigns and measure success.
With Sprout, you may discover the appropriate influencers with a audience match, negotiate contracts and generate content material calendars in your product launch. The platform additionally analyzes submit efficiency throughout every social media community so you may measure ROI from every paid influencer you interact with.
Launch day and past
Launching a product on social media isn’t nearly making a buzz. It’s about executing strategic plans, selling to the appropriate viewers and sustaining momentum after publishing your posts.
Executing your social media product launch
Efficiently executing a product launch on social media is all within the particulars.
In response to Greg Rokisky, Senior Social Media Strategist at Sprout, sturdy partnerships throughout inner groups are the easiest way to make a splash on socials. When Sprout lately introduced its integration with Salesforce’s Agentforce assistant for Service Cloud, their groups labored cross-functionally on the launch from the second they knew it was coming.
Sprout’s workforce shared details about Agentforce on LinkedIn, TikTok and Instagram Reels to assist with the launch. The launch technique concerned brainstorming between the Artistic and Product Advertising and marketing groups. These classes resulted in creating social video property that could possibly be used throughout Reels, TikTok and Linkedin.
“We needed it to be very lo-fi, so we have been in a position to align with our product advertising, inner communications and inventive companions on asset route and who would movie expertise. We used Sprout’s Worker Advocacy software to have one thing prepared the morning it went reside in addition to having property in a well timed method to have the ability to schedule it in Sprout on the optimum ship occasions on launch day,” Rokisky says.
“All of this to say that to be ready for a social-first product launch, it begins effectively earlier than launch day,” he says.
Use paid promoting to advertise your marketing campaign
Paid promoting can amplify the attain of social media campaigns. It’s an funding, however can return dividends in publicity and engagement.
Resolve what demographic and channel to spend money on after which slender down your viewers utilizing your chosen channel’s advert instruments. For instance, if you wish to arrange paid advertisements on Fb for the product launch, you may select to focus on individuals residing in a specific nation. It’ll then calculate potential attain based mostly in your parameters and finances.
As soon as these parameters are constructed, flip your consideration to crafting a message that makes your advertisements stand out.
Monitoring social media conversations
Throughout a product launch, it’s essential to have all arms on deck in terms of buyer care. This isn’t nearly catching detrimental remarks—it’s about participating together with your viewers to assemble early suggestions.
Since social media interactions are clear and forward-facing, you’re not simply answering them for one buyer: You’re doubtless answering for a number of followers interested in what you’re promoting.
If you’re leaping between a number of social networks or have a number of individuals in your help workforce, instruments like Sprout’s Good Inbox maintain your entire buyer interactions on social inside a single platform, all of the whereas enabling groups to work collectively on the similar time.
Sprout’s Listening instruments also can observe key phrases associated to your product launch to trace whether or not viewers sentiment is optimistic or detrimental.
Measuring and optimizing your outcomes
What occurs post-launch is equally necessary because the product launch itself. Understanding marketing campaign efficiency utilizing the metrics and KPIs you recognized in the beginning is the easiest way to know easy methods to optimize future product launches.
Analyzing your social media metrics
As your launch wraps up, use social media analytics instruments to trace the efficiency of your launch to mirror on what labored and what didn’t. This brings us full circle as you concentrate on your objectives and KPIs.
Did your social efforts lead to direct gross sales? Did you enhance storefront site visitors from social? Did your mentions improve throughout your launch?
These solutions and extra could be decided by way of your analytics tech stack together with social media analytics. Google Analytics can attribute web site visits and conversions to numerous social networks. In the meantime, native social analytics and URL monitoring can attribute particular clicks to your social campaigns.
Sprout’s suite of social analytics instruments present a breakdown of efficiency throughout networks, together with impressions, attain, engagements, conversions and clicks. With automated reporting, you may clarify which social networks have been most profitable and show the ROI of doing a social-first product launch.
Making data-driven enhancements for future product campaigns
Marketing campaign analytics offers you the information wanted to optimize your reside launch activations and mirror and enhance. The information collected all through the launch will clearly present which social media posts generated essentially the most buzz and if sure networks carried out higher together with your viewers. Incorporating these insights will assist you pivot and tweak based mostly on what the product launch marketing campaign information tells you.
Social media product launch submit concepts to encourage you
Launching a product on social media isn’t nearly asserting your new product. It’s about telling a narrative that engages your viewers. Listed here are some examples of manufacturers that used storytelling to efficiently launch a product.
Wilson x Caitlin Clark Limitless Assortment
2024 was the most important 12 months in WNBA historical past for manufacturers and advertisers and Wilson didn’t miss a beat when the sporting items model partnered with rookie Caitlin Clark to launch an unique assortment of basketballs.
The gathering was highlighted on the model’s social media for weeks, telling the story of how Clark dreamed of getting a basketball scholarship and someday making it to the WNBA. One of many special-edition basketballs featured Clark’s childhood handwriting.
To get an opportunity of shopping for a ball, individuals had to join unique entry and have been notified when the gathering dropped. When Clark’s signature basketballs lastly went on sale, it bought out in lower than 40 minutes.
The lesson from Wilson’s product launch is straightforward: Inform a narrative, know your viewers and construct up hype by making the product an unique supply.
ClickUp’s reply to Slack
When challenge administration software program firm ClickUp launched its various to the communication platform Slack, they did so by going viral on LinkedIn.
The model created a marketing campaign known as #CutTheSlack to straight problem Slack by providing its personal messaging software as a greater choice. The marketing campaign caught traction on social media as a result of it used sarcastic humor and dared to be completely different within the software program business.
Not solely did the marketing campaign go viral, it additionally earned mentions in publications like VentureBeat after it launched.
Magic Spoon’s limited-edition launch
When Magic Spoon’s cereal began making noise in 2019, it was a direct-to-consumer (DTC) model that might solely be bought on-line. It centered on advertising its product by sponsoring podcasts, making TikToks and harnessing influencers to advertise its cereal on-line. Nevertheless, the market was saturated, so it wanted a solution to stand out.
The model determined to launch a limited-edition bowl and spoon for its third birthday.
The tactic labored, and the bowl went viral. Magic Spoon now re-releases the bowl in restricted version numbers and demand is all the time excessive.
Your product launch success story begins right here
Launching a brand new product on social media is all concerning the planning.
It’s essential to get your workforce aligned on the objective of the launch and which networks are one of the best in your content material. Partnering with influencers to create participating content material is a good way to generate buzz in your new product, and utilizing paid promotions may give extra publicity to your audience.
To provide your subsequent marketing campaign one of the best probability of success, we put collectively this product launch guidelines template to verify it will get the social promotion technique it deserves. It’s designed for making a social-specific product launch marketing campaign temporary and organising post-launch metrics that matter most to your model.
