DoorDash stated Tuesday that it’s stepping up efforts to establish harmful supply drivers and take away them from its platform after a flood of complaints from cities.
In a letter despatched final month to DoorDash and different meals supply corporations, Boston officers stated they had been seeing a rise within the illegal and harmful operation of bikes, mopeds and motorized scooters by supply employees.
The town stated riders had been operating pink lights, touring the flawed means on one-way streets, exceeding posted pace limits and driving on sidewalks.
San Francisco-based DoorDash stated it has created a devoted level of contact for the Boston Police Division to make it quicker and simpler to course of requests for drivers’ information. The corporate stated it might additionally think about eradicating drivers from the platform if police report they’ve damaged visitors legal guidelines.
DoorDash stated it was beginning the trouble in Boston however might increase it to different cities.
DoorDash stated it’s additionally partnering with Boston and different cities to share steerage on automobile registration necessities in a number of languages. It would additionally warn supply employees about actions that break native legal guidelines, like driving on sidewalks.
“We’ll remind Dashers that failing to adjust to native legal guidelines or our requirements might result in removing from our platform,” the corporate stated.
Officers in Boston, New York and different cities have stated that in lots of circumstances, drivers are utilizing unregistered automobiles for deliveries. Some drivers may additionally share accounts, so an individual with a number of visitors violations could be utilizing a automobile registered to another person.
In New York, authorities have seized 13,000 scooters and mopeds up to now this yr that had been unregistered or used to interrupt visitors legal guidelines.
“They’ve terrorized a lot of our pedestrians, significantly our senior and older adults,” New York Metropolis Mayor Eric Adams stated final month at an occasion the place 200 motorized two-wheeled supply automobiles had been destroyed. “Riders who assume the principles don’t apply to them, they’re going to see an aggressive enforcement coverage that’s in place.”
In response, DoorDash stated it’ll extra often immediate drivers to submit a real-time selfie to show their identification whereas they’re making deliveries. The selfie is then in comparison with beforehand submitted authorities identification.
DoorDash stated it might take away drivers who fail to substantiate their identities.
DoorDash wouldn’t say Tuesday what number of drivers it sometimes removes from its platform every year for breaking visitors legal guidelines.
