MANILA, Philippines — The Land Transportation Workplace (LTO) introduced on Wednesday that it’s making vital progress in its digitalization efforts, with the share of digital transactions rising from three % in 2023 to twenty % this yr.
LTO Chief Assistant Secretary Vigor Mendoza II emphasised that the company’s push for digitalization serves as a stepping stone towards making transactions extra accessible and handy for the general public.
“After I entered the LTO final yr, the net transactions of the LTO have been solely at three %. Now, it has jumped to twenty %. Our on-line transactions not solely make it extra handy for motorists and license holders,” Mendoza acknowledged in a Kapihan sa Manila Bay discussion board on Wednesday.
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In accordance with him, the shift to digitalization goals to eradicate corruption inside the company, particularly the prevalence of fixers.
“It additionally removes the face-to-face interplay, which is a systemic change aimed toward addressing the problem of corruption and fixers on the LTO. It additionally reduces the probabilities of ‘lagay-lagay’—you realize, these envelopes that folks discuss with. This can actually reduce the notion that the LTO is a corrupt company,” Mendoza underscored.
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The company will launch an educational video to help motorists in navigating and finishing on-line transactions themselves, based on the LTO Chief Assistant Secretary.
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Mendoza highlighted that the LTO now gives on-line providers for each new motorcar registrations and renewals, reflecting the company’s efforts to boost accessibility and streamline processes.
He defined that for motorcar renewals, the one required face-to-face step is visiting a personal motorcar inspection heart to bear the mandatory checks.
After finishing this course of, car homeowners can finalize their transactions fully on-line sans the necessity to go to an LTO workplace.
“All of these clearances, together with the clearances for emission, inspection, and all others, will likely be uploaded on-line by the suppliers in order that the LTO can view them and proceed with processing the motorcar registration,” the LTO Chief Assistant Secretary acknowledged.
In the meantime, Mendoza famous that new motorcar registrations are processed via sellers, who already use the LTO’s on-line submitting system for a extra environment friendly transaction.
“The truth is, I spoke to a bunch of sellers yesterday, and we’re actually pushing for them to not go to the LTO if attainable. We encourage them to do on-line submitting as an alternative. That manner, we are able to additionally monitor the information electronically,” he added.
Mendoza acknowledged that the LTO is within the strategy of streamlining the documentary necessities for on-line transactions to make it simpler for motorists to submit their paperwork.
He acknowledged that the company nonetheless wants to enhance its on-line directions, particularly concerning the net cost course of.
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“Transportation Secretary Jaime Bautista’s directive is to speak in confidence to all cost gateways in order that motorists can select the very best and most inexpensive service for them,” he added.
