Main e-commerce enabler GoKwik has expanded its world footprint by buying Return Prime, a returns administration app throughout the Shopify ecosystem. This marks GoKwik’s entry into key worldwide markets, together with the UK, Europe, and the US. The acquisition opens doorways for manufacturers worldwide to leverage GoKwik’s suite of e-commerce options aimed toward boosting progress.
Based in 2021 by Shashwat Swaroop, Bengaluru-based Return Prime helps manufacturers streamline their returns processes, turning returns into income alternatives. Its platform automates returns logistics, refunds, and replacements, making it a smoother expertise for patrons.
As on-line procuring surges, environment friendly returns administration has turn out to be a aggressive edge for retailers. By buying Return Prime, GoKwik is positioning itself as a pacesetter on this area, enhancing each buyer expertise and service provider income. The transfer is about to extend buyer lifetime worth (CLTV) for manufacturers globally.
“Our DNA is instilled with constructing in India for the world. With D2C booming, funds techniques top-notch, digital infrastructure evolving, and extra folks procuring on-line than ever earlier than, we’ve gained an unbelievable benefit. Working in such a heterogeneous market the place day by day there’s a singular perspective on how customers perform and what they need, the training curve we’ve skilled has ready us to not solely assist manufacturers in India but in addition scale that information for creating options globally,” mentioned Chirag Taneja, Co-Founder and CEO, GoKwik.
He added, “Over the previous three years, we have now grown our product choices to sort out challenges at their core, all with the aim of driving extra GMV for our retailers. The acquisition of Return Prime is an enormous step in that path, opening up your complete Shopify ecosystem to our options. We’re enthusiastic about this new chapter and the way we are able to now assist eCommerce manufacturers around the globe, utilizing every little thing we have now realized alongside the way in which.”
Return Prime at the moment helps over 6,000 Shopify manufacturers in additional than 50 international locations. With the acquisition, GoKwik goals to onboard over 10,000 new retailers within the subsequent 6-12 months, projecting a threefold enhance in income by 12 months’s finish and a tenfold enhance inside three years.
Swaroop of Return Prime expressed pleasure concerning the collaboration, stating, “We’re desirous to leverage GoKwik’s capabilities to additional innovate and assist manufacturers develop globally.”
This acquisition additional strengthens GoKwik’s means to cater to e-commerce manufacturers worldwide, driving its progress ambitions on the worldwide stage.
