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Methods to produce modular content material to drive personalization at scale


This text was co-authored by Rene Cizio.

The proliferation of promoting channels and evolving shopper behaviors have created new challenges for content material creation and supply. To satisfy these calls for, organizations are turning to modular content material. Find out how this strategy helps a complete channel technique that aligns with model aims, addresses shopper wants and optimizes the content material pipeline. 

The complexities of content material creation throughout a number of channels 

Adopting a holistic channel technique and creating content material to be used throughout numerous channels and interplay factors can considerably improve gross sales income efficiency. Nonetheless, this strategy is complicated and requires customer-centric, cross-functional strategies and well-orchestrated buyer journeys spanning a number of channels based mostly on buyer wants, with effectiveness measured throughout these channels and variables.

Advertising and marketing groups typically wrestle with repeatedly publishing contemporary, related content material throughout channels. Personalization provides complexity by necessitating a number of content material variations. As CMOs and entrepreneurs spend money on personalization, stakeholders’ expectations for speedy content material creation rise. That is the place a modular content material strategy comes into play.

What’s modular content material?

Modular content material includes breaking down full-form content material into smaller, reusable parts. Every part has an outlined function (e.g., the intro, visible, physique copy, closing and name to motion) and could be reassembled in numerous combos to create personalized, channel-agnostic content material experiences.

Efficiently adopting this strategy includes:

  • Optimizing content material for reuse and specializing in creating and tagging particular areas that crew members can reassemble in new, channel-agnostic codecs.
  • Scaling personalization by creating a number of content material parts, every with a transparent function to drive a desired response. Parts can then be mixed to create personalized experiences with minimal new content material creation.
  • Shifting your capabilities to undertake a modular content material strategy. This consists of working fashions, governance, expertise and understanding key use circumstances for generative AI.

Creating and delivering modular content material

When growing modular, think about how you’ll section tales right into a construction that enables personalized messaging. You have to additionally reply two questions on content material parts:

  • What are the smallest sections of content material I can tailor to create a customized expertise?
  • What are the most important items of content material I can hold topical sufficient to make use of in a number of conditions?

Scaling personalization with a number of parts

Defining a number of parts with a transparent function means that you can shortly scale the customized experiences you may present.

Rising expertise, like generative AI, has elevated expectations for customized content material, however modular content material creation isn’t tied to a particular expertise or platform. You’ll be able to manually break content material into helpful parts after which restructure them for personalization. Nonetheless, this typically requires new working fashions and governance. In regulated industries, shut collaboration with compliance groups is crucial.

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Modular content material maximizes buyer relevance whereas isolating personalization efforts to as few and small parts as doable. Combining parts can construct significant, customized experiences. This technique’s benefit is that much less content material creation is required to provide an exponential number of personalized experiences.

Dig deeper: Scaling customized experiences: From anonymity to perception

Constructing your capabilities for the modular future

Growing modular content material requires a unique content material construction and operational capabilities. Consider your present capabilities in these areas:

Viewers understanding

Efficient personalization requires a nuanced understanding of the variations and desires amongst audiences. Analysis-backed personas and journey maps can seize and spotlight essential insights and recommend areas ripe for personalization. 

Present content material

Conduct a content material audit to find out how simply it may be crafted into modular parts. Content material visibility via correct tagging is key to efficiently shifting to a modular content material strategy. When you’ve already structured and tagged content material in a CMS, DAM system or product info administration system, that’s a superb head begin.

Tagging technique

Shifting to modular content material parts means you have got an exponentially bigger variety of objects to retailer. As well as, you should be extra granular in your tagging strategy. On the very least, you’ll want to tag every part’s goal persona and journey stage to facilitate simple retrieval and reuse. Some CMPs have begun to automate tagging as a part of the content material creation course of.

Present expertise

Decide how good your crew members are at programs pondering. Can they zoom into an in depth stage whereas figuring out how all the main points match collectively? The variety of doable variations with modular content material can shortly turn out to be overwhelming. They’ll want the power to see the content material not as only one massive piece however in its components.

Present processes

In addition to affecting your crew’s content material modifying and approval working fashions and governance, transferring to modular content material could have repercussions exterior your direct division, from compliance to high quality assurance.

Contemplate modular content material bundles to assist the cultural shift crucial for the long run quantity of content material combos. In case you are in a regulated business, reassess your authorized evaluate processes to align with the publication of parts slightly than full-form content material.

Generative AI content material creation and augmentation

Ideate and create textual content, picture, video and audio content material. The generative AI capabilities embedded into present martech or level options can enhance productiveness, selection and velocity of content material creation. Many entrepreneurs use generative AI to create textual content content material, however human evaluate and approval are nonetheless wanted to make sure accuracy and model alignment. 

Dig deeper: Reworking content material advertising lifecycles with AI

Streamlining advertising efforts with modular content material creation



As advertising channels proceed to diversify and shopper expectations evolve, modular content material presents a strategic answer to fulfill these challenges head-on. By breaking down content material into reusable, purpose-driven parts, organizations can streamline content material creation processes, scale personalization efforts and effectively ship related experiences throughout a number of channels.

Contributing authors are invited to create content material for MarTech and are chosen for his or her experience and contribution to the martech neighborhood. Our contributors work underneath the oversight of the editorial workers and contributions are checked for high quality and relevance to our readers. The opinions they categorical are their very own.

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